Just read today that you folks have problems with your Miles & More program. You thought if you make people use more miles to fly you would easily be able to get your liabilities down. And then your customers started to sue you. That is just not fair!
Well, another way to get rid of people and obligations is to work on the service. Old cheese, broken soda dispensers, oddly shaped arm chairs that make your back hurt after 30 minutes of sitting: That will get your lounges empty in now time. And really – your service in the lounges is too good to be true! You don’t believe this works? Just check the setup in the photo that I took in SFO. And guess what – there’s not too many people in here!
So how about the following deal: You don’t de-value our miles, but you cut down on lounge cost. Are you ok with that?
So here I am, ready to board my flight to Washington for EclipseCon 2012. Will be interesting: A new venue, new city (never stayed in the area before). I have a free day tomorrow, so I should check Anne Jacko’s About Washington page tonight. My current favorite is the Smithsonian, but I’m not sure yet. There’s a whole bunch of other stuff that looks interesting. I’m just not sure what security will look like after the events in Toulouse earlier this week.
One of my favorite talks will be the Ford/BugLabs keynote. While the example in the the press release sounds rather uninteresting, I believe that the experiment can produce a whole bunch of cool gadgets for the car. One issue will be how much they open up the car’s infrastructure to be tinkered with: This is where the interesting information is! A cricket radio doesn’t really get my interest so much – why wouldn’t I use the normal radio?
As with every Eclipse conference I don’t expect that I will attend a lot of sessions. But for sure I’ll try to attend as many sessions as possible around the safety critical tooling topic. And I hope to also catch up on what is happening in CDT – as much as I can actually understand it.
Other than that, many chats, many people, many beers.